Are you comparing True Built Home with other on-your-lot builders? If so, then you NEED to understand why, after an intense investigation by our clients, they choose us, hands down, over others. Here are 4 reasons why:
True story; we get a call from a client who ordered a home with a competitor and wanted now to build with us. Why? Because the 90 days they said that they would honor the contract was about to expire, but the client had funding, the dig out was done, power was in, and electricity was at the site. So, what was the problem? They wanted to charge him 10k increase in price. He still had days left in his contract, but they refused to return calls and order the foundation. We suggested that he check their website to see if all their home prices had gone up, but therein lays the problem. They do not list the price of their homes on their site. Ouch. Others refuse to list their products, or brands. Do you see the problem in this? Transparency is VITAL for consumer confidence. You will find our prices, and our products, models, brands on our site. You can check out our standards here. http://truebuilthome.com/standard-features/
2. Reputation-The challenge
Go to Google, or Bing, or Yelp, or whatever site you do your search and put in one of our competitors with the words, “complaint”. Make sure it’s the builder in our area, because the names of some builders are used in other states. It is CRITICAL to appreciate why, when you order a home, you order a home with a company that places value on keeping clients happy. It is not always possible, but it sure better be the way in which a builder should operate. I think it important to mention, that as hard as we try to make people happy, we can’t please everyone. Sadly, folks are not always decent and fair with us as a builder, and threaten to write a bad review if we don’t cave to their demands. I think most folks understand this, especially those that are self-employed. We have built hundreds of homes, so it natural to have a customer or two in whom we simply can’t please. A suggestion is, if a person fails to write their full name in a review, it just might be an envious competitor who is attempting to smudge a good reputation.
3. On line scheduling software
Would you like to see the entire scope of your home online, day or night 24/7? With True Built Home, it’s not only possible, it’s a reality. Now, why don’t the other on your lot builders offer the same? Does it cost too much? Would they rather keep you in the dark? Do you want to wait days and days for a voice mail to be returned? Our Co-Construct system provides all vendors, suppliers, subs, and the clients with full documentation, order forms and selections. Some might call this innovative. We call it accountability. Perhaps this is one reason so many find that with a True Built Home product, you are not kept in the dark. Welcome to the bright side of on your lot building programs.
4. Our standard home is no yawn!
For some folks, it’s all about the price. But, what they don’t realize that after they get what they want in the home, like say a furnace package, or heat pump, and a few other items, they are still left with plastic doors, plastic trim, and with some builders, plastic siding. When True Built started, we said, “there are just certain things in modern homes that all deserve to have without the cat and mouse game”. As you will find, we include a garage door opener, 8lb pad for the carpet, high quality Moen faucets, Concrete Lap Siding by Hardie plank, fiberglass front doors, screens for our windows, smooth panel overhangs for the roof, NOT OSB, soffits for our east of the mountain clients, and gutters for our western Washington clients. We challenge any client, take our standards, put them on your cheaper builders home, and you will find, our homes are less money. So, as the old saying goes, “the cheap person pays the most”. Don’t be that person.